Privacy Policy

Effective Date Of This Privacy Policy:  September 5th, 2014

1. Information We Collect

We collect both personal and non-personal information when you interact with us, including when you use our services or visit our Site.

Personal Information:
This includes information that identifies you, such as:

  • Name
  • Contact details (email address, phone number, mailing address)
  • Payment information (for booking services, securely processed via Square)
  • Location data (when using our transportation services)

Non-Personal Information:
We may also collect non-personal information that does not directly identify you, such as:

  • Browser type
  • IP address
  • Pages visited on our Site
  • Time and date of access

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our transportation, delivery, and pet taxi services
  • Process payments and transactions (via Square)
  • Respond to customer inquiries and provide support
  • Improve our website and services
  • Send promotional offers, newsletters, and updates (with your consent)
  • Comply with legal obligations and resolve disputes

3. How We Share Your Information

We do not sell or rent your personal information to third parties.  However, we may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers (such as Square) who help us operate our business.
  • Legal Compliance: We may disclose information when required to do so by law or in response to legal proceedings.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

4. Payment Information

All payments are securely processed through Square, and we do not store any sensitive payment details on our servers.  For more detailed information, please review our Terms for Online Payments and Payment & Refund Policy.

5. Cookie Usage

We use cookies and similar technologies to improve your experience on our Site, track website traffic, and analyze usage patterns.  To learn more about how we use cookies and how you can manage your preferences, please visit our Cookie Policy.

6. Your Rights

GDPR Compliance:
If you are an EU resident, you have certain rights under the General Data Protection Regulation (GDPR). You can access, delete, or manage your personal data as described in our GDPR Compliance Policy.

CCPA Compliance:
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA).  To learn more about your rights and how we handle your data, please review our CCPA Compliance Policy.

General Rights:

  • Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
  • Deletion: You may request that we delete your personal information, subject to legal obligations (e.g., transaction records).
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the email or by contacting us directly.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.  However, no method of transmission over the internet or electronic storage is completely secure.  While we strive to protect your personal data, we cannot guarantee its absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites.  We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.  Any changes will be posted on this page with the updated effective date.  Your continued use of our services after the changes have been posted constitutes your acceptance of the new policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

AffordARide Transportation

Email: AffordARide@gmail.com
Phone: (469) 724-2913